The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. A/V Solutions and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if A/V Solutions believes that customer conduct violates applicable law or is harmful to the interests of A/V Solutions and its subsidiaries.


  • Privacy Policy
  • A/V Solutions use of personal information that you may submit to A/V Solutions through this Web site is governed by the A/V Solutions Privacy Policy.


  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. A/V Solutions is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


  • Sales Tax
  • A/V Solutions charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • All new products carry the full manufacturers warranty as specified in the manufacturers documentation. The implied warranty begins when you (the customer) receive the item. There are no other other warranties implied and A/V Solutions shall not be responsible for incidental or consequential damage due to improper use of products. If, for any reason, you need to obtain warranty service please contact us by email at info@avsolutionsca.com or you can call us at 925-425-0450 for assistance.


  • Store Hours
  • A/V Soltutions' hours are Monday through Friday, 8:00 am to 6:00 pm Pacific Time and Saturday 8:00 am to 3:00 pm Pacific Time. For assistance with your online orders, to place an order over the phone or if you have any questions regarding products, please feel free to call us at 925-425-0450 or email us at info@avsolutionsca.com.